Best Online Excel Training Courses in 2021
ChalkStreet (Learn Anything Offline)
Automate the Boring Stuff with Python, 2nd Edition: Practical Programming for Total Beginners
Learn Excel 2016 Essential Skills with The Smart Method: Courseware tutorial for self-instruction to beginner and intermediate level
Financial Modeling in Excel For Dummies
SQL QuickStart Guide: The Simplified Beginner's Guide to Managing, Analyzing, and Manipulating Data With SQL
Individual Software Professor Teaches Online Library V.1 (3-Users)
- This includes Training Tutorial Sets for Office 2019, Office 2016, QuickBooks 2019, 2018 & More!
- 20+ Courses Available for THREE (3) Users = A $150 Value
- All Training Online – The Redeem Codes are in the Package – Use 24/7 From Any PC
- This is the BEST value for training from Individual Software. Not enough? The package includes a Bonus – Web Typing Instructor, worth $30
- No software to download, install, or update - just log in and begin or resume your training
Professor Teaches Web â€“ Office 2016 & Windows 10 - Quarterly Subscription [Online Code]
- Get 24/7/365 online training from anywhere with internet access! No software to download, install, or update - just log in and begin or resume your training
- Learn the new Office 2016 applications including: Word, Excel, PowerPoint, Outlook, Access, and OneNote
- 7 Courses & Over 350 Lessons!
- Better than videos - interact to perform the correct action during each exercise for better learning and retention
- Accurate screen presentations, menus, and buttons provide an easy transition to the real application
Newbona Balance Ball Trainer with Exercise Handles, Resistance Bands, Pump (Black)
- The balance trainer ball thickening 5mm to surface and adopts matte and non-slip texture, which is strong, durable. The maximum weight bearing could up to 800 lbs. A Perfect of Body Balance Trainer in the House, Office and Gym Use
- Balance ball Weighs just 11.5 lbs, Diameter 23.6 inches. Lighter, Stronger and more Portable. High Quality, it will minimum 2 years service life. ( It's WORTH NOTHING that when you inflate the hemisphere, the height of the hemisphere should not exceed 22cm.)
- Half ball adopts a healthy and non-toxic PVC material, Latex-free. It has 6 anti-slip mats on the bottom to ensure the STABILITY during use. In addition to, there are 18 screws on the bottom to FIX the base to the hemisphere. It could prevent the surface of balance ball to go off the bottom
- Included: 1* Balance Trainer, 2* Pull Rope, 2* Handles, and 1* Hand Pump
- Please feel free to contact us for solution if you meet any issues after you receiving the products, such as losing the anti-leakage plug or can not inflate. You could contact us via Amazon, social account or our official email( look email in the guide). We promise that we will try our best to help users to deal with all of issues immediately
Outlook 2013 Training Videos â€“ 11.5 Hours of Outlook 2013 training by Microsoft Office: Specialist, Expert and Master, and Microsoft Certified Trainer (MCT), Kirt Kershaw
- 11.5 hours of detailed, high quality Flash and Windows Media Video Excel 2013 Training Videos.
- Outlook 2013 DVD bonus: Instructor Notes, Student Questions and Instructor Answers.
- All training completed by Microsoft Certified Trainer, Kirt Kershaw.
- Long time user of Microsoft, Kershaw offers more insights and points of view than other trainings.
- Outlook 2013 (77-423) Exams: Our Outlook 2013 training videos include all the training you need to pass!
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Top 8 Skills to Excellent Customer Service
With huge turnovers in corporations today, it is imperative to learn excellent customer service skills. This article give the top 8 skills, learn them, know them, love them!
Customer service is truly the backbone of any successful business. A great product or service is what customers want; great customer service is what customer will come back for. Devoted customers are rare. A good first impression is ideal, although not always the most important impression. A great customer service representative can turn an angry customer into a happy one, sometimes without giving them what they want. There are steps to achieve this desired outcome.
Make a concerted effort to enjoy your job. You spend at least 1/3 of a 24-hour period doing your job, like what you do. When you enjoy what you do it radiates to others and your customers. Have a sense of humor.
Just listen, especially if the customer is angry. I believe listening is a dying art.
Do not assume you know what the customer wants. Even if you do, let him tell you. He will feel better about the conversation.
The customer will know you're listening if you repeat her request.
Let that angry customer rant and rave. When the customer says, "You did this!" he is speaking about the company, not you personally. Hold your tongue and wait until he is done speaking. If he uses profanity, then the ball is in your court. It really depends on how much profanity you can take. Sometimes I can take a lot, sometimes a little. Inform your customer if he continues to use profane language you will disconnect him OR fight the good fight. Take one for the team and turn that customer around with kindness.
In my experience everyone hates to apologize, including my husband. If the customer had a rude representative before you say something like, "I am sorry that happened, how can I help?" Be the guy or gal that saves the day.
You will lose the battle quickly if you're rude or sarcastic. Tell the customer you are listening to her. Sometimes she will ask for your supervisor right from the start. Ask her politely if you can help. Your supervisor will appreciate it.
You are knowledgeable of the products or services the company you're working for provides. Convey that knowledge, although let the customer be in control. If he is having trouble, give him options, but let him decide.
Even if you have to fake being nice to customers, working toward the positive is always good. It certainly relieves stress. Eventually you won't have to fake it and the sentiment will be genuine. This is your job, become indispensable to your employer. Do not become a target for termination. Remember, luck favors the prepared.